MENU LOG IN CART {{currentCart.getItemCount()}}

Return Policy

Returns Policy


Do It Now take pride in offering our customers the best quality products and services.

If you received a damaged product, after our confirmation, we will assist you with a refund or return.

 

You can return or exchange your products purchased from Do It Now within 7 days of receipt. Please email to onlineshop@doitnow.hk, we will handle it as soon as possible.


Return or exchange must be within 7 days before receipt of certain products, however, we cannot refund products that are:


l  Any product that has been worn, altered or washed

l  Any discounted, clearance or sales product

l  Products with unclean appearance

l  Any Special edition item or item labeled as "Non-exchangeable/Non-returnable"

 

Remarks

  • Refund is only available when valid-original receipt is provided.
  • Buyer is responsible for the cost of return-shipping.
  • Do It Now reserves the right to make the final decision in case of disputes of the above terms and conditions.